Image of a teenage girl sitting on a lounge, using an internet device, her mother is in the background

Reports of cyberbullying and its effects appear in the media on an all too regular basis. Bullying may range from minor to the extreme, can be one-off, or repeated and recurring. Australia’s eSafety Commissioner was the first in the world.

eSafety is the only government agency committed explicitly to keeping citizens safer online and the national Australian independent regulator for online safety.

eSafety have resources and services with age-based content to help educate Australians. Initiatives are available for children, youth, educators, parents and carers, and portals thorough eSafetyWomen and Be Connected for those with limited digital literacy. Outreach services promote online safety and skills across schools, frontline services and community groups. They have reporting avenues for citizens, and the power to have sites, images, and materials taken down from the internet.

In terms of staying safe online, rather than repair the damage once it has happened, it is far easier to take measures to stop something going wrong. 

Steps you can take to minimise the risk of harmful online experiences

Start by building good habits from a young age.

The safety site has resources to help based on age or digital literacy. Some recommendations include:

  • Model appropriate behaviour – monitor your personal use - the quality and length of use
  • Do not use devices during meals
  • Particularly with younger children, set up space they can use the device where you can maintain eye contact with the screen, and also with the child (for example, place them side on)
  • Ban devices from bedrooms, and for pre-teen/ teen years, strict rules around doors being left open if you do allow use in the bedroom
  • Discuss and set rules on safe sharing of information and accepting friend requests or contacts
  • Customise keyword filters
  • Shut down devices one hour before planned bedtime
  • Charge devices overnight in a place that children and youth cannot access
  • Manage time – games and apps are being purpose-built to become addictive. Set time limits, or session limits. Use the age of the child, quality of the experience, and maturity, as a guide
  • Be aware and learn about which apps and games they are using and set parental controls (Information about apps appears on the eSafety
  • Chat about safety – encourage conversations where you sit “side by side” in a less formal environment, or while in the car ( you have a captive audience).

Voice command technologies can make the internet more accessible. Tips for these technologies include:

  • Don’t use the voice assistant to remember sensitive information.
  • Set up the device to exclude explicit content.
  • Keep software and password security up-to-date.

For more information, tips about dealing with harmful content,  to report abuse, and for age-appropriate advice, visit the eSafety site.

For support, if you are experiencing harmful online behaviour, a directory of Counselling and Support Services with contact details is available.

Information Sourced from

eSafety Commission
Inclusion and digital wellbeing