Accessibility Tools

Hand holding cup of coffee over a laptop with the words internet and you above.

Choosing an internet plan can be confusing. There is a lot of information around, so what are the important bits, the not so important bits and how can you compare them all?

 How do you choose an internet provider?

Your options will depend on your location and what is in your area. For example, if you live rurally you may have less options available to you. National Broadband Network means that internet around the country is now faster and easier to access. To get this new network you will need to chat to a major company such as Telstra or Optus, or another major provider. Not everyone can get NBN now, as the rollout is still happening but there are still other options for internet plans. It is important to know what you need, and what you can do without, so you are not paying for extras you do not use.

Wifi router on plain white background

Data limits: Do you need them?

One thing to consider is your data limit, do you need a limited or unlimited plan? Unlimited plans are usually a bit more costly, but this means you will not go over your limit and pay a lot of extra money. If you do not use the internet as much and are on a tight budget, you may wish to give yourself a limit.

Have a look at your current internet usage or sit down with your support person to get an idea of how much data you are using a month. This can help you when deciding what plan to use, and what questions to ask every provider before you decide. You always want to be sure you are getting the best deal for your money.

The next thing to think about is, do you want a lock in contract or one with no commitment. If you choose a lock in contract they may discount your price, but if you want to exit the contract you may need to spend extra money. If you choose a no lock in, you may have to pay for start up fees but you can cancel anytime. 

The Australian Communications Consumer Action Network (ACCAN) has come out with a helpful video, talking about the best way to choose an internet plan. See the link below:

How do you compare plans?

There is a lot of information, and a lot of plans to compare. To make things a little easier below are links to a few websites that make comparing your plans easier, so you can make the best decision for you.

 Important things to ask when choosing your plan include:

  • What is the download speed of the plan?
  • When are the busy periods?
  • Is NBN available where you live?
  • Will your personal alarm work under your new plan?
  • Will you need to change your number with this plan?
  • How many people are allowed on one connection?
  • How do you get out of the contract, if you need to?

 IDEAS does information so you can do life.