Accessibility Tools

A chalkboard like background with a drawing of a head profile and the workd "NO Licence? No Worries" beneath it in orange.

Are you a person with disability who does not have a driver's licence? Are you ever stuck when applying for certain things because they consider a driver's licence the most important identification tool? Fear no more; Ideas has researched and listed different types of ID that could help you out. 

Australia Post Key Pass

Australia Post offers an initiative that makes not having access to a valid driver's licence or passport a lot less frustrating.  The Key Pass Identification can be used across all states and territories in Australia. You can use this card as proof of your age and identity.  The concession price for a new card is $29.95, full price is $39.95 with the price for Northern Territory residents being $25. Applying for this service will help you when services ask for multiple forms of ID, and the best news is that applying for a Key Pass card is quick and easy. Apply for the Australia Post Key Pass by following the below link or find your nearest Australia Post Office: 

To apply for the Key Pass, you will need some identification documents such as your birth certificate, proof of age card, Medicare card or government benefit card. The full list of accepted documents is found here. To submit your application, find your nearest post office and bring your completed application and ID with you. Your application will be checked and your photo taken; once your Key Pass is processed, they will mail your official card to you. 

 ID Cards for Every State

 Australian Capital Territory

To obtain your proof of identity card, you must visit any Access Canberra location with original copies of your proof of ID. The accepted forms are listed in the link below. An example of an appropriate ID if you don't have your licence is your birth certificate and Medicare card. To apply for the ACT Proof of Identity Card, you must be at least 18 years old. Your photo card will be mailed to your address once transactions and approval are complete. It may take up to 3 weeks for delivery.

Proof of ID Documents to Apply 

Access Canberra

Phone: 13 22 81
Web: www.accesscanberra.act.gov.au
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Access Canberra Chief Minister, Treasury and Economic Development Directorate, GPO Box 158, Canberra ACT 2601

New South Wales 

A NSW Photo Card can be recognised as a formal ID anywhere a NSW Driver's Licence would be. The application process is similar, and the cards are issued to eligible pensioners for no charge.  To start your application for a Photo Card, visit your nearest Service NSW centre, and provide proof of Identity such as a Medicare Card, Passport or Birth Certificate. Before visiting the centre remember to fill out your application to make your visit more efficient. The application is available here. The cards will take around ten days to arrive via post; if you do not receive them within this time frame, please get in touch with Service NSW. 

Proof of ID Documents to Apply

Service NSW

Phone: 13 77 88
Web: www.service.nsw.gov.au
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Service NSW, GPO Box 7057, Sydney NSW 2001

Northern Territory

You can use the NT evidence of age card for general identification in place of a driver's licence and when participating in age-restricted activities such as purchasing alcohol or being allowed into licenced places. Northern Territory Concession Scheme participants are eligible for an evidence of age card free of charge every five years. To apply, complete the application form available here. Submit your form in person at a Northern Territory Motor Vehicle Registry Office. Evidence of identity is still required to apply. You can find the appropriate proof of ID documents listed below. 

Proof of ID Documents to Apply

Northern Territory MVR

Phone: 1300 654 628
Web: nt.gov.au
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: GPO Box 530, Darwin NT 0801


You can apply for the QLD Photo Identification card in person, either at a Transport and Motoring Customer Service Centre or a Police Station. You must be at least 15 years old, have completed the application, and once again provide evidence of your identity. The link to the accepted evidence is below. Once the application is submitted, it will take up to 14 days for them to mail your card to you. They will also email you when your card has been posted if this is an option you ticked on the form. You can complete the application via mail if you live rurally or cannot access a centre for the application process. If this is you,  complete the Photo Identification Card Kit Remote Area Application and send it via mail.

Proof of ID Documents to Apply

Queensland Transport 

Phone: 13 23 80
Web: www.tmr.qld.gov.au
Address: Department of Transport and Main Roads, Attention: Manager, Dalby Customer Service Centre, PO Box 767, DALBY QLD 4405


Anyone of any age in Tasmania can apply for their Tasmanian Government Personal Information Card. The cost is standard across all ages, at $29. To apply, you must fill out the Application Form and then take this to a Service Tasmania shop with appropriate identity evidence. A list of accepted evidence is available on the application form. Once lodged at the Service Tasmania centre, it will take up to ten business days to receive your card in the mail. 

Service Tasmania 

Phone: 1300 13 55 13
Web: www.service.tas.gov.au
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

South Australia

The South Australia proof of age card is available to those who are at least 17 years and 11 months old. This card does not have an expiry date and does not need renewal. If you do not have a driver's licence and have never had one in the past, you will need to apply in person to confirm your identity. Otherwise, you can apply online here using your mySAGOV account. To apply in person, complete the SA Proof of Age Card Application Form, including the correct evidence of identity if you do not have a licence, listed below. To lodge and complete the application, you must visit a Service SA centre in person. The turnaround time from applying to receiving the card is three weeks. Please contact Service SA within 30 days of your original application if you have not received the card in the mail. You may need to pay a fee to have your card re-issued if you fail to do so.

 Proof of ID Documents to Apply

Service South Australia 

Phone: 13 10 84
Web: www.sa.gov.au
Address: Service SA, GPO Box 1533, Adelaide SA 5001


To begin the process of applying for a Proof of Age Card in Victoria, you will need to either pick up an application from an approved photo point OR ask the Victorian Commission for Gambling and Liquor Regulation to mail you a form. A list of approved photo point agencies is available here. Two ID points are needed, such as a Medicare Card or Passport; a full list is available below. Once you have completed the form and found the original ID documents, find a friend or authorised person whom you have known for at least one year who is on the electoral roll. This friend will need to complete your referee's declaration. Once completed, submit your form to one of the above photo point agencies, pay the $10 charge, and wait 3 to 4 weeks to receive your new card in the mail.

 Proof of ID Documents to Apply

Victorian Government Contact Centre

Phone: 1300 366 356
Web: service.vic.gov.au
Address: Attn: Product lead - vic.gov.au Digital, Design and Innovation, Department of Premier and Cabinet, GPO Box 4912, Melbourne Victoria 3001

Western Australia

To apply for a WA Photo Card, you must be 16 years of age or older and live in Western Australia. These photo cards have the same level of security as a driver's licence does. The application form is available here and can be submitted at a Driver and Vehicle Service Centre or Regional DoT Office. Proof of identity is required; details are below. Once submitted successfully at a centre, and the application has been paid for the photo card, it will take up to 14 days to receive it in the mail. 

Proof of ID Documents to Apply

Western Australia Department of Transport

Phone: 13 11 56
Web: www.transport.wa.gov.au
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: P.O Box R1290, Perth WA 6844

IDEAS does information so you can do life.