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Accessibility Tools

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Making an application for the Disability Support Pension (DSP) is a daunting task. The form is complex, hard to read and seems to ask the same questions repeatedly.

There are a few ways to make the process easier

  • Check out DSP Help. This resource will help you understand the DSP Application process and the medical evidence you will need.
  • Complete the online claim process. The application will prompt and guide you to each question that needs to be completed.
  • Get your evidence together. You will need letters and reports from doctors and, if applicable, allied health. This evidence needs to outline how your disability affects your life. The letters should also talk about your ability to work now and into the future.

So you’ve made your application, and it was rejected. Now what?

You have the right to appeal. The process of appeal has a few steps.

  1. Within 13 weeks, ask Centrelink for an internal review.
  2. If the internal review is unsuccessful, you can apply to the Administrative Appeals Tribunal (AAT) Social Services and Child Support Division to review Centrelink’s decision.
  3. If step 2 is unsuccessful, you can apply to the Administrative Appeals Tribunal (AAT) General Division to have the decision reviewed.
  4. The last avenue for appeal is the Federal Court. You should seek legal advice before considering this option.

A Disability Advocate can guide and support you through the process, including help with understanding and filling out the DSP Application.

Use the Australian Government Disability Advocacy Finder or Find an Advocate through Disability Advocacy Network Australia to find an advocate near you.


Need to know more?

Tribunals
Complaints and the NDIS Commission

IDEAS does information so you can do life.