When you buy goods or services including disability-related purchases, you have legal rights. This guide explains your consumer rights, how to shop smart, what to look out for when signing agreements and how to resolve problems.

When you buy goods and services including disability-related purchases, you have rights under law.

This guide explains your consumer rights, how to be a smart shopper, what to look out for when signing a contract/service agreement and the steps you can take to resolve problems.

It includes a complaint letter template and a services cancellation notice template.

This publication was developed by the state and territory consumer protection agencies and the ACCC.

Resource: Australian Competition and Consumer Commission

Download: pdfYour Consumer rights: a guide for consumers with disability