Disability Information Service

Skip to main content

Older woman sits while being assisted to dress in an aged - care facility

Know your rights around dementia and drugs in aged-care homes

A report on the recent study of the use of antipsychotic medications and benzodiazepines in people with dementia in aged care.

Know your rights: Disability discrimination

Disability discrimination is when a person with a disability is treated less favourably than a person without the disability in the same or similar circumstanc…

A woman uses a walker chair.

Mary's Story

We want to share some of the ways our PossABLE Advocates have supported, changed lives and advocated for people with disability. This is *Mary’s story. *Name…

Cartoon image of people in a shop

My Consumer Rights - Contracts

This animatic video in English is about contracts under the Australian Consumer Law by NSW Fair Trading.

Cartoon image of Repair, Replace or Refund images

My Consumer Rights - My Shopping Rights

The Office of Fair Trading's channel provides information about consumer rights - this episode is about your rights when shopping.

A young male helps a girl to take a drink. She is in a wheelchair. They are in the kitchen with 2 other adults.

New NDIS Quality and Safeguards Commissioner

A new NDIS Quality and Safeguards Commissioner will begin next year. Tracy Mackey will start her role in January 2022, for a 3-year appointment.

A white landline telephone with large black buttons has number in white. A person is hovering a finger over the buttons. Spectacles can be seen at the top right of the image.

Priority Assistance for Landline Customers

If you or someone you live with has a serious medical condition, you may be able to access Priority Assistance Service for your landline.

An image of 4 wooden dice, R, E, N, T is written across them. Two houses are placed on top.

Rental Assistance

Many Australians are finding it tough right now. We aim to give you information about changes to rental tenancy laws in each state and to support decisions abo…

A woman wearing a CPAP machine sleeps.

Rule change helps life support customers to switch and save on energy plans.

The National Energy Retails Rules have changed. To reduce the barriers for people who need life support. The changes improve the process when you change addres…

Elderly man on phone call holding credit card in hand

Scams: How to Protect Yourself

With the use of phones and the internet on the rise, scammers are finding new and novel ways to trick and exploit people. Whether it's your money or your ident…

Child with cochlear implant sitting alongside an adult, learning

School from home – making it work for kids with disability

COVID-19 has changed the education landscape in Australia. Lockdowns, School Closures, restrictions, all impact our children's education, and daily changes tak…

Teenage boy with down syndrome taking music lessons over the internet. He sits with music in his lap, is holding his instrument and is watching his teacher on a device

Staying Safe Online - The eSafety Commission

Reports of cyberbullying and digital domestic abuse and their effects appear in the media on an all too regular basis. Bullying may range from minor to the ext…

A hand holds a large button phone, with a laptop in the background.

Support with Phone and Internet Complaints

The Telecommunications Industry Ombudsman (TIO) has announced extra support with urgent complaints about telecommunications. This support is for vulnerable and…

A man with intellectual disability looks toward the camera

Talking End of Life

Death is a part of life. Too often death is a taboo in our society, and people avoid talking about or planning for it. This taboo is even more obvious when peo…

Concept photo of court. Four wooden figures representing a family are split into two groups, the parents are separate from the children. Behind them is a gavel. It is used in a courtroom.

The Bumpy Road - Easy English resources for parents with disability

The Bumpy Road is a website with Easy English Resources about Community Services in NSW. It uses simple language to help you understand your rights. There are…

Children sitting at a table eating

The United Nations Convention on the Rights of Persons with Disabilities

Dr. Penny Hartin, CEO of the World Blind Union (WBU), talks about the United Nation's Convention on the Rights of Persons with Disabilities.

Image of an empty hearing room. There are chairs for the judge, witness and others.

Tribunals

If you are having trouble making your voice heard with a government department, real estate or business, you can apply to have the matter heard by a tribunal…

Young man celebrating his birthday with a loved one. He is holding a cake and wearing a party hat.

When My Child Turns 18: Frequently Asked Questions for Parents

Turning 18 is a big milestone today. It should be an exciting time, but it can come with confusion around what responsibility shifts from the parent to the chi…

Black and White image of a book

Your consumer rights: a guide for consumers with disability

When you buy goods or services including disability-related purchases, you have legal rights. This guide explains your consumer rights, how to shop smart, what…

Black and white image of a book

Your rights when you buy something - Easy English

When you buy goods and services, including disability-related purchases, you have rights under the law. This guide explains your consumer rights and the steps…