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Accessibility Tools

A hand holds a large button phone, with a laptop in the background.

The Telecommunications Industry Ombudsman (TIO) has announced extra support with urgent complaints about telecommunications. This support is for vulnerable and at-risk residential consumers and small businesses in response to COVID-19.

Video call with a doctor

Over the last two years, Telehealth has changed the way health care is delivered, and it is now set to become permanent. You can now talk to your GP or other health professionals from the comfort of your own home, without spending hours in the waiting room.

pills and bottles

If you need medication, changes have been made available to help you be able to “Stay at Home”. From appointments to prescriptions and getting medications, we outline the supports that are available to help you.

Man is looking out window. Beside him is his prosthetic leg.

For the vulnerable, immuno-compromised, voluntarily self-isolating, or those in quarantine, lockdown or mandatory isolation after overseas travel or close contact with a confirmed case of COVID-19 we’ve gathered some tips and activities to help you through. For all ages from toddlers to adults, we have plenty of suggestions.

blurred image of a supermarket floor

We have seen it before, panic buying and a shortage of supplies on supermarket shelves, especially toilet paper, as a COVID-19 lockdown was announced. Supermarkets introduced drastic new measures to address this, which included strict limits on item purchases per transaction, priority deliveries and restricted access times for Australians who are older or have a disability. 

The image in black and white, is of a woman, who covers her face with her hands. Concept photo of family violence.

Highlighted since the start of COVID-19, concerns about domestic and family violence have grown. This article has telephone contacts, Apps and web resources to help you or someone you know who is vulnerable to domestic or family violence.

Woman typing on laptop with pen in hand
During the pandemic, we have seen many changes to the way we live our daily lives. COVID-19 has improved accessibility and inclusion for those with a disability in Australia. 

wheelchair user wearing a face mask

Disability Discrimination Commissioner Dr Ben Gauntlett released new guidelines in August 2020 to support the rights of people with disability during the COVID-19 pandemic today.

An image of a hospital entrance sign with with Emergency

These tools can assist a person with disability if they need to go to the hospital. These documents have been developed to help frontline healthcare staff understand the needs of the person with disability when they present to the hospital. Read through and decide the best option for you, then complete the information for your needs.

woman running outside

Feeling overwhelmed? Is all the information giving you a headache? Is your nutrition and exercise routine the first thing to go when life gets a little bizarre? That is where IDEAS quick tips to maintaining healthy habits during COVID-19 shines.