A senior man in a blue shirt is on the telephone.

Sometimes people have concerns about their home care provider or are unhappy with the service they receive.  The Seniors Enquiry Line receives calls from Seniors expressing their concerns with their care.  These grievances might range from staff not showing up for their scheduled visit, care not being completed in the manner in which has been requested; to complaints of bullying or inadequate care.

Mother in Law seated in a boat, with her cane, behind her is the shoreline.

Just to explain from the “get-go”, MIL stands for Mother-in-Law. Unlike other stereotypes, my MIL and I, get along exceedingly well. This is the story of our trip to the Conflict Islands.

Phillip Barr in his wheelchair at home with his wife by his side.

On the 15th of March, AHS visited and interviewed Philip Barr, a stroke survivor. We share this story with IDEAS.

Adam is a customer of IDEAS. He has used the free independent service to get stuff solved and maintain his independence.

Meet Adam and his dog Sasha.

Picture of Paul standing in his kitchen

Paul share's his experience with calling IDEAS for information on service providers and things that he needs in his area. 

Picture of Christie and her brother James in the kitchen

Christie's story on how IDEAS helped with information on services in the area when James came to live with her.

Man sitting in wheelchair with a helmet on with city background speaking

Got a question? What would you like to do? This story is on how IDEAS can provide the information that could help you be able to do things that you would like to do.

Man sitting in wheelchair with city and water backdrop speaking about travel and disability

Accessible tourism and travel are a big thing, IDEAS can help find out the information that you need to travel.

Tom sitting in his wheelchair with Sue sitting on a bench talking

Tom and Sue's Story! IDEAS staff member Sue meeting Tom in person after years of helping him through phone calls.

Woman standing in a garden with a microphone attached to her shirt

IDEAS is an independent organisation that provides valuable information for people with disability.