fbpx

Accessibility Tools

  • National Crisis Numbers

    Man with glasses, resting hand on forehead, looking at his phone.

    Need someone to talk to? Or someone to help you? Support? We have a list of key contacts to help you.

  • Live in Vic? Latest COVID info

    Latest COVID updates for VIC. House with an unlocked padlock symbol. i ideas. IDEAS does information so you can do life.

    See current COVIDSafe settings in Victoria for living and working, dining and shopping, using services, seeing others, getting active and more.

  • Shopping safely online in the COVID-19 crisis

    boxes sitting on a laptop keyboard with shopping trolley symbols

    While we are all at home more because of COVID-19, people are beginning to make more of their purchases online. Some people are not confident when making purchases online, and some are overly confident. Making a digital transaction can be scary and you need to be careful. Here are some ways to stay safe and smart when shopping online.

  • Support with Phone and Internet Complaints

    A hand holds a large button phone, with a laptop in the background.

    The Telecommunications Industry Ombudsman (TIO) has announced extra support with urgent complaints about telecommunications. This support is for vulnerable and at-risk residential consumers and small businesses in response to COVID-19.

  • Free rapid antigent tests (RATs) for concessison cardholders

    From January 24, up to 10 Rapid Antigen Tests over three months (a maximum of 5 in a month) will be made available free through pharmacies to certain concession cardholders.

  • NDIS participants can use plan funds to claim for rapid antigen tests (RATs)

    two rapid tests. one displays a control line and a positive test line, the other displays a control line and no test line

    Minister for the National Disability Insurance Scheme (NDIS), Senator the Hon Linda Reynolds CSC has confirmed that eligible NDIS participants can purchase rapid antigen tests (RATs) with funding from their NDIS plan, to ensure safe access to their supports in current COVID-19 outbreaks.

  • What you need to know about Centrelink and COVID-19

    Centrelink logo

    The Government introduced several payments and supports to support Australians who are financially affected by the COVID-19 crisis but what does it all mean for you? 

  • Mutual Obligations explained

    symbols for job searching and resume writing

    If you are unemployed and receiving a payment from Centrelink, there are things you need to do to keep getting your payments and to improve your chances of finding work.

  • Live in QLD? Need to Know COVID-19 Info

    Map of Australia with Queensland highlighted with some pins dropped on it, clipboard says QLD COVID19 update, with surgical mask on it

    Things do keep changing with COVID-19 and it is important to keep up to date so that you can stay safe. Here are resources for your state.

  • Telehealth

    Video call with a doctor

    Over the last two years, Telehealth has changed the way health care is delivered, and it is now set to become permanent. You can now talk to your GP or other health professionals from the comfort of your own home, without spending hours in the waiting room.

  • Getting your medication during the COVID-19 crisis

    pills and bottles

    If you need medication, changes have been made available to help you be able to “Stay at Home”. From appointments to prescriptions and getting medications, we outline the supports that are available to help you.

  • Tips to get you through a Stay-cation or Isolation

    Man is looking out window. Beside him is his prosthetic leg.

    For the vulnerable, immuno-compromised, voluntarily self-isolating, or those in quarantine, lockdown or mandatory isolation after overseas travel or close contact with a confirmed case of COVID-19 we’ve gathered some tips and activities to help you through. For all ages from toddlers to adults, we have plenty of suggestions.

  • What to do in isolation in the School Holidays

    An image of a young girl drawing with chalk on concrete

    School holidays seem to come around all too quickly and children across the country have spent time in isolation, for all the parents who are searching for ideas on how to cope, we are here to help. Read on for plenty of activities to keep boredom away from toddlers to teens.

  • COVID-19, Intellectual disability and testing positive.

    Image of a child with disability, who is sleeping.

    We give you some resources that are helpful for people with intellectual disabilities who either test positive to COVID-19 or are close to a COVID-19 person, plus some resources for workers.

  • Grocery shopping and COVID-19

    blurred image of a supermarket floor

    We have seen it before, panic buying and a shortage of supplies on supermarket shelves, especially toilet paper, as a COVID-19 lockdown was announced. Supermarkets introduced drastic new measures to address this, which included strict limits on item purchases per transaction, priority deliveries and restricted access times for Australians who are older or have a disability. 

  • Children with Disability and the Return to School.

    A boy in school uniform is walking though a corridor smiling.

    The disruption to routine, moving to children learning from home, and changes overall from COVID-19 have been a rough ride for most. For some parents, educators, and carers, the next hurdle is navigating the return to the school space.

     

  • Bullying, Abuse, Domestic and Family violence, how and where to get help and support.

    The image in black and white, is of a woman, who covers her face with her hands. Concept photo of family violence.

    Highlighted since the start of COVID-19, concerns about domestic and family violence have grown. This article has telephone contacts, Apps and web resources to help you or someone you know who is vulnerable to domestic or family violence.

  • Accessibility Improvements During COVID

    Woman typing on laptop with pen in hand
    During the pandemic, we have seen many changes to the way we live our daily lives. COVID-19 has improved accessibility and inclusion for those with a disability in Australia. 
  • Human Rights Commission develops guidelines on the rights of people with disability during COVID-19

    wheelchair user wearing a face mask

    Disability Discrimination Commissioner Dr Ben Gauntlett released new guidelines in August 2020 to support the rights of people with disability during the COVID-19 pandemic today.

  • Health Passports, Hospital Companion Documents

    An image of a hospital entrance sign with with Emergency

    These tools can assist a person with disability if they need to go to the hospital. These documents have been developed to help frontline healthcare staff understand the needs of the person with disability when they present to the hospital. Read through and decide the best option for you, then complete the information for your needs.