A boy in school uniform is walking though a corridor smiling.

The disruption to routine, changes to the way children are learning from home, and changes overall from COVID-19 have been a rough ride for most. For some parents educators, and carers, the next hurdle will be how to cope moving forward, as children return to the school space.

Image of wooden blocks spelling out the word Ombudsman.

The Telecommunications Industry Ombudsman (TIO) has announced extra support with urgent complaints about telecommunications. This support is for vulnerable and at-risk residential consumers and small businesses in response to COVID-19.

3 Step plan to ease COVID-19 rules. Woman with dark glasses and assistance dog. with three numbered green ticks.

The Government has made a 3 Step Plan to ease the COVID-19 rules.

A man in his car with a medical mas is having his temperature taken

IDEAS has put together information on COVID-19 testing, locations, what to expect, where to find testing centres, how long results take and how to get help about access needs at testing clinics.

You can also call us to ask about testing. Free Call: 1800 643 787.
We have helped many people find testing in their local area.
Plus work through questions about the test, accessibility, transport and support.

Updated Information for Victoria As of July 1, 2020

Two women, one with visible disability, stretching in a yoga pose

For People with Disability, Coronavirus restrictions have limited the vital supports they receive, like face-to-face services and therapies. Suddenly, group programs for socialising, activities to get out and about, or attendance to learn new technology or equipment, have been at a standstill. We write about the alternatives that providers offer.

Young woman artist painting

People with disability have artistic aspirations and achievements that they consider to be important and to be valued as part of the community. To this end, there is the Inclusive Arts Network (IAN) based in Victoria. It offers artists the opportunity to enter their work in the 2020 IAN Art Exhibition. 

Electricity bill with bar graphs and an energy efficient light bulb

Many people are facing financial hardship because of the ongoing COVID-19 crisis. Because of this, many utility providers, including energy companies, phone and internet providers, government services, and insurers are offering their customers flexibility when it comes to paying their bills.

A selection of kitchen utensils

The iRemember  Memory Cases are an initiative of the Tasmanian Museum and Art Gallery (TMAG). First developed a number of years ago they are resources to consider borrowing from the TMAG. The first one is the 'In the Kitchen Memory Case' and the second one is the 'In the Shed Memory Case'.  

COVID19 Info in Community Languages. Picture is a collage of fact sheets in different languages and scripts.  There are pictures of handwashing and a person presenting on TV.

Need to get coronavirus (COVID-19) resources in your language?

There is information about health, money and support.

woman shopping online with a credit card and laptop on a couch

While we are all at home more because of COVID-19, people are beginning to make more of their purchases online. Some people are not confident when making purchases online, and some are overly confident. Making a digital transaction can be scary and you need to be careful. Here are some ways to stay safe and smart when shopping online.