Accessible style guide for web, print or multimedia design which is accessible for users who are D/deaf or hard of hearing.
Designing for users who are D/deaf or hard of hearing
Do
- write in plain English
- use subtitles or provide transcripts for video
- use a linear, logical layout
- break up content with sub-headings, images and videos
- let users ask for their preferred communication support when booking appointments
Don't
- use complicated words or figures of speech
- put content in audio or video only
- make complex layouts and menus
- make users read long blocks of content
- don't make telephone the only means of contact for users
Resource: GOV.UK Blog Home Office Digital, Data and Technology
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Designing for users who are D/deaf or hard of hearing
