Accessibility Tools

An image of a headstone with pink flowers laid in respect.

A death can be difficult, and there can be a lot to organise. When a loved one passes away, there is a process of trauma involved in notifying so many different organisations. The Australian government has an initiative to help people connect with multiple organisations using a single online notification.

Australian Death Notification Service

The service will only work if a death certificate has been registered with Births, Deaths and Marriages.

There are 5 steps to the service.

  • Enter details of the person who has died
  • Details are checked to confirm death is registered
  • Choose which organisations to notify
  • Enter your details as the notifier
  • Organisations will make contact with you

The service includes a guide on finding organisations that need to be notified and where information is commonly kept. You may need to provide account or policy numbers, will and probate or letters of administration.

To use this service, you need to provide details of the person who died, including:

  • Full name
  • Date of birth
  • Date of death
  • State or territory where they died
  • Last known residential address

All Australian States and Territories support the initiative, and participating organisations include banks, education facilities, government, insurance, councils, services, superannuation and utilities.

IDEAS does information so you can do life.