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Accessibility Tools

Tips for adhering to web, print and multimedia design principles for people who are blind or have low vision and navigate web and documents via the use of a screen reader.

Tips for meeting web, print and multimedia design principles for people with low vision.

Tips for meeting web, print and multimedia design principles for people with physical or motor disabilities.

Accessible style guide for developing web and other multimedia content which is accessible for people on the autism spectrum.

Many vital services and equipment use telecommunications infrastructure to work. These services and equipment may be affected in the switch over to the National Broadband Network (NBN).

Australian Communications Consumer Action Network tip sheet on if you have a problem with your phone or internet provider, you have a right to complain. Making a successful complaint is straightforward, especially when you know your rights.

Australian Communication Consumer Action Network tip sheet on how to make a complaint that gets heard - Easy English If you have a problem with your phone or internet provider, you can complain. It is easy to complain. This tip sheet tells you how.

Australian Communications Consumer Action Network tip sheet on telecommunications compensation. If you have been disadvantaged or lost money due to a phone or internet outage, you might be able to claim compensation.

Australian Communications Consumer Action Network (ACCAN) tip sheet on travelling overseas with a mobile phone.

Australian Communications Consumer Action Network (ACCAN) tip sheet on 'introduction to social media'.