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Accessibility Tools

Here's some tips if you are an organisation looking to include volunteers.

Hands forming a circle coloured in red, green, pink, yellow and blue

  1. Concentrate on ability rather than disability
  2. Listen to the volunteer; they understand their impairment best
  3. Remember what the volunteer can do for you, not what you can do for them
  4. Be clear and consistent about the role and the volunteer’s responsibility to the organisation
  5. Be prepared to have some flexibility around role descriptions
  6. Think outside the box
  7. Ask the volunteer about their communication needs
  8. Address negative attitudes towards disability - whether from staff, other volunteers or clients
  9. Prepare to challenge and to be challenged.
  10. Make sure volunteers with disability feel part of the team

Information sourced from Scope UK