ACCAN National Conference

Wednesday, 11 September 2019 - Thursday, 12 September 2019

Aerial UTS Function Centre, Level 7, 235 Jones Street, Ultimo, NSW 2007

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ACCAN is constantly striving for improved, consumer-friendly, telecommunications services for all Australians. This year we celebrate a decade of bringing the consumer voice to the telco table.

ACCANect 2019 will provide an opportunity for consumers to reflect on the last 10 years of change in telecommunications and to hear about the challenges and triumphs that consumers have faced. We will also look to the future and hear from our guest speakers about the current trends and increase in demand for telecommunications services towards 2030.

Picture of Helen Wellings the ACCANect 2019 keynote speakerThis year, we are thrilled to welcome Helen Wellings as our keynote speaker. Known as a ‘crusader for consumer rights’, Helen has appeared on a range of national news, current affairs and radio programs over the last three decades including the ABC’s consumer watchdog program, The Investigators. She is currently the National Consumer Affairs Editor for the Seven Network’s daily news.

ACCAN is honoured to have had the opportunity to unite the voice of consumers since 2009. Throughout the event we will celebrate the contributions of our members and other key stakeholders; their support is vital to getting better outcomes for consumers.

We also want to use the occasion to thank the telecommunications industry for continuing to work with us and for valuing ACCAN’s role in ensuring that all consumers are heard.

We invite you to join us on the journey as we reflect on the progress that has been made for consumers and look to the future for the opportunities to work together to achieve ACCAN’s vision of trusted, inclusive and available communications for all Australians.

Who will be attending?

The Conference will allow participants – government, telcos, regulators and content producers – to hear first-hand accounts on the realities consumers face in staying connected. Last year’s conference attracted attendees from overseas, consumer groups, industry, government and regulators as well as mainstream media.