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The NSW Government has launched Parents NSW Vouchers to reward and thank eligible NSW households for their efforts to support learning from home in 2021.

From February 2022, one person from each eligible household can apply for 5 x $50 vouchers, worth $250 in total.

The five $50 vouchers can be used:

  • 7 days a week, including public holidays
  • at registered Discover NSW businesses for entertainment and recreation activities
  • at registered Stay NSW businesses for accommodation bookings
  • until 9 October 2022.

Eligibility requirements

To apply for the Parents NSW Vouchers, you must be:

  • an NSW resident
  • the parent, guardian or carer of a child who was aged 4.5 to 18 years in 2021 and enrolled in school which includes:
    • students from kindergarten to year 12
    • home-schooled students
    • secondary school education students at TAFE NSW

Children living at more than one address

If a school-enrolled child has 2 parents, guardians or carers at separate addresses, and the child lives at both addresses, each household can apply for a set of vouchers provided they meet the eligibility criteria.

Overnight stays with family and/or friends, or addresses of holiday homes, are not considered households for the purpose of this program.

Children attending interstate schools

NSW residents whose school-enrolled child attended an interstate school in 2021 may be eligible if in 2021 the child shared an NSW home address with the parent, guardian or carer who is applying for the Parents NSW Vouchers.

Applying for vouchers

What you'll need

Follow the instructions to apply for Parents NSW Vouchers online.

If you do not have a MyServiceNSW Account or you're unable to apply online, you can call 13 77 88 or visit a Service NSW Centre with your proof of identity documents.

Finding the vouchers

When you successfully complete your application, you'll find the vouchers under the ‘Vouchers’ section of the Service NSW app within an hour.

Service NSW will also email the vouchers for you to download and print.

If you cannot find the vouchers in the Service NSW app or in your email:

  • check to see that you have the latest version of the Service NSW app installed
  • check your inbox and spam or junk folders for the email.

Proof of identity

If you do not have a driver’s licence or passport as your proof of identity to complete your application online, you can apply at your nearest Service NSW Centre with a:

  • NSW Photo Card
  • Medicare card.

Your proof of identity documents must show

  • the same name that appears on your MyServiceNSW Account
  • your current home address.

Using the vouchers

How to use the vouchers

To use your vouchers:

  • find a business registered to accept Stay NSW vouchers or Discover NSW vouchers
  • tell the business you are using the Parents NSW voucher for payment
  • present the voucher QR code to the participating business to scan, at payment.

If you do not have a mobile device, you can provide the business with

  • a printed voucher
  • voucher code.

You can track the use of the vouchers in the Service NSW app.

Using multiple vouchers

You can use multiple Parents NSW vouchers for the same purchase up to $250 in total.

If the business allows bill-splitting, you can combine your vouchers with another person's Parents NSW vouchers up to a total of $250 towards the same bill.

Using the vouchers with discounts or deals

The business has the option not to allow you to use Parents NSW vouchers with other discounts or deals.

Participating businesses can choose not to accept the vouchers.

Unused value

If the value of the purchase is less than the value of the voucher or vouchers used, the remaining balance is given up and cannot be used by the business or the customer.

What to do if a voucher does not work

If a voucher does not work and you cannot use it for payment, you:

  • must pay the business for your purchase
  • can report the issue by contacting Service NSW.

Declining a voucher

A business cannot accept a Parents NSW Voucher if:

  • they're not registered to accept Discover NSW Vouchers or Stay NSW Vouchers
  • your voucher is no longer valid.

Participating businesses can choose not to accept the Parents NSW Vouchers.

Voucher end date

Each voucher is valid until Sunday 9 October 2022.

Voucher rules

Voucher use

You can use each voucher:

  • once (if the bill is less than the voucher amount, the remaining balance is given up and cannot be used)
  • with participating businesses that are registered to accept Stay NSW Vouchers or Discover NSW Vouchers
  • on or before the expiry date.

Voucher restrictions

You cannot give the vouchers to another person. Parents NSW Vouchers must be used by the person registered to receive the vouchers.

You cannot use your Parents NSW Vouchers with vouchers from other programs such as Dine & Discover, Stay NSW or other NSW Government vouchers. 

Vouchers cannot be used for:

  • food or drinks
  • Dine NSW experiences
  • spa services
  • Airbnb, online accommodation booking platforms and travel agents
  • businesses that provide adult entertainment.

Vouchers cannot be redeemed for:

  • cash
  • gift vouchers
  • a credit note from the business.

Apply online

Visit Service NSW to Apply for Parents NSW vouchers.


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