The sign outside entrance to the NDIS headquarters in central Geelong. The building is at 13 - 19 Malop Street

The NDIA has released reform papers and is seeking feedback and input on assessments, planning and more.

The National Disability Insurance Agency (NDIA) has shared a range of information on reforms. Click on the links below to learn more including how to have your say.


Delivering the NDIS: Implementation of reforms for a simpler, faster, fairer and more flexible NDIS

This information paper provides information on changes to improve the National Disability Insurance Scheme (NDIS). PDF, audio and Easy Read versions available to download here. 

This paper follows up on recommendations of previous reviews and inquiries, particularly the 2019 Independent Review of the National Disability Insurance Scheme Act 2013. The changes seek to improve the NDIS. They also seek to make the NDIS fairer, with better information for decision making, at less cost for participants and those applying to become participants. 

"The Government is committed to improving processes, implementing the Participant Service Guarantee and the Tune Review’s recommendations."

The changes will hopefully also make it easier for people to use their NDIS funds to pay for the services and supports they choose, and will make clearer what can be paid for with NDIS funds, what should not be charged to NDIS funds and what should be paid for from a person’s own income (including government income support, for those receiving it).

When implemented, the NDIS hopes reforms will make the NDIS work better for participants, their families and carers.

If you have any questions about the Information Paper, have difficulty accessing the information paper, or would like to know where you can find out more, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. (link sends e-mail).

Access and eligibility policy for independent assessments

From mid-2021 independent assessments will be used to help the NDIA make access and eligibility decisions.

They are interested in your views about:

  • How independent assessments will be used to help determine eligibility for the NDIS
  • When people might be exempted from completing an independent assessment
  • What information people applying to access the NDIS will have to provide as part of the access process 
  • How we will remove the access lists used during the transition to the NDIS 
  • The process for eligibility reassessments 

What is and is not changing, what does it mean for you? Read more about the access and eligibility policy or download it here:


Planning policy for personalised budgets and plan flexibility

From late 2021 independent assessments will be used to help the NDIA make personalised budget decisions.

The Government has said:

"Where a participant has extensive and complex support needs, there will be additional consideration of these to ensure they are properly taken into account"

The NDIS is interested in your views about:

  • How independent assessments will be used to help determine a participant’s NDIS budget
  • How participants will have more flexibility in their NDIS budgets
  • Where funding will be ‘fixed’ (not flexible)
  • Plan implementation
  • Making changes to NDIS plans and check-ins

What is and is not changing, what does it mean for you? Read more about the planning process and budget flexibility or download the paper here:


Supporting young children and their families early, to reach their full potential 

The NDIS will put in place parts of the new Early Childhood approach from early 2021 through to 2022. The paper explains and invites feedback about:

  • The age group best suited to receive early childhood services and whether this should be changed from under seven years of age, to under nine years 
  • How independent assessments will be used to determine eligibility and budgets for participants over 12 months of age
  • Short Term Early Intervention (STEI), which is the early support that is offered whether or not a child is eligible for the NDIS 
  • Planning and implementation of best practice supports
  • Support for young children and families to transition to the next stage of their lives, if they are no longer eligible for the NDIS.

The project consultation report outlines the research, recommendations and background on the Early Childhood Early Intervention (ECEI) reset is also available for anyone interested in understanding the detailed project activities.

What is and is not changing, what do the changes mean for your child? Read more about the ECEI reset or download the paper and report:

Submissions for all papers must be received by Tuesday 23 February 2021.

For more information visit the NDIS Website [external link].


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