We know there is a lot of confusion out there. This is a list of retail operations that are continuing under stage 4 restrictions in Melbourne.

Under Stage 4 ‘Stay at Home’ Restrictions the default is that workplaces in metropolitan Melbourne are closed unless the workplace is part of a permitted industry. All Victorians are required to work from home, except where this is not practicable. Sole operators can continue to operate - if they do not have contact with the public, or with people other than those persons living in their primary household.


For Worker permit information see Permitted Worker Scheme - COVID-19.

The below table outlines examples of workplaces that are closed for on-site work, open for on-site work with a COVID Safe Plan, and where there are restricted operations or industry-specific obligations.

This information is subject to the Directions of Victoria’s Chief Health Officer.


The following retail services (plus everyone involved in our frontline response) will continue to operate:

Open for On-site work – COVID safe plan.

  • Supermarkets and grocery shops, including all food and liquor shops
  • Convenience stores and newsagents
  • Fuel retailing
  • Pharmacies
  • Post offices
  • Hardware, building and garden supplies retailing for trade
  • Specialist stationery services for business use
  • Disability and health equipment, mobility devices
  • Maternity supplies
  • Motor vehicle parts for emergency repairs only Agricultural retailers (drive-through only)
  • Retailers work onsite for the purposes of fulfilling online orders.


Restricted Operations or Industry Specific Obligations.

  • Shopping Centres open for access to permitted retail only
  • Markets for food only with strict enforcement of density obligations
  • Retail stores will be permitted to operate contactless ‘click and collect’ and delivery services with strict safety protocols in place
  • Hardware, building and garden supplies retailing. Tradespeople only – contactless pickup for public
  • Where contactless delivery is possible, the provider can operate for the purposes of contactless delivery but cannot be open to the public
  • All businesses must abide by Workplace Directions coming into effect at 11.59 pm, Friday, 7 August 2020. This includes face coverings, records of contacts and cleaning processes. Warehouses, online-only businesses and distribution business will need to abide by these obligations

If you have questions, you can call IDEAS on 1800 029 904 or, through the Disability Information Helpline on 1800 643 787 where our IDEAS Information Officers are supporting you to find the answers.

Source Document

docxStage 4 Industries Word Doc
pdfStage 4 Industries PDF

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