Map of Australia with Queensland highlighted with some pins dropped on it, clipboard says QLD COVID19 update, with surgical mask on it

This is the latest COVID-19 information for people who live in Queensland. Things do keep changing with COVID-19 and it is important to keep up to date so that you can stay safe. 

If you would like to talk to someone about COVID-19 please call the Disability Information Helpline - 1800 643 787.

Our Information Officers can help you find information for where you live and, for what you need. It is open Monday to Friday - 8 am to 8 pm 

Here's what is in this article

Current Rules for Queensland
Hot Spot Alerts
Easy English Information
How to Stay Safe
Disability Accommodation Services
Caring for people with a disability who have COVID-19
Queensland Government COVID Plan

Current Rules for Queensland

There has been an easing of Greater Brisbane restrictions from 6 pm 11 January 2021

 Eased restrictions for Greater Brisbane will be in place from 6 pm on the 11 January 2021 to 1 am on the 22 January 2021.

The Greater Brisbane area includes:

  • City of Brisbane
  • City of Ipswich
  • Logan City
  • Moreton Bay Region
  • Redland City

Restrictions in place after the 3-day lockdown

From 6 pm 11 January restrictions during the 3-day lockdown will ease.

People are permitted to be outside their homes for any purpose, subject to the restrictions following:

Masks for Greater Brisbane (impacted areas)

From 6 pm Monday 11 January

You must carry a face mask with you at all times when you leave home unless you have a lawful reason not to. You must wear a mask in indoor spaces, except in your home. For example:

  • shopping centres and supermarkets
  • hospitals and aged care facilities
  • gyms
  • workplaces where people cannot socially distance and where it is safe to wear a mask
  • places of worship
  • libraries
  • public transport, taxis and rideshare vehicles
  • airport terminals and during flights
  • staff in restaurants, cafes, pubs and clubs who interact with the public must wear masks but not patrons.

Special conditions for not wearing a face mask

You are not required to wear a face mask when outdoors at a safe distance from other people (for example, walking a dog), in private vehicles or when doing strenuous exercise.

It is strongly recommended you wear a mask when outdoors if you are unable to stay more than 1.5m distance from other people, such as busy walkways and thoroughfares.

Children under 12 years are and people affected by a medical condition or disability are exempt.

Read more about restrictions for impacted areas.

Masks outside of impacted areas

Face masks can be a useful measure to help control sustained community transmission. At this time, we do not have sustained community transmission in Queensland.

Face masks alone will not protect you from COVID-19. Social distancing is the gold standard of COVID-19 prevention methods, coupled with washing your hands regularly.

There are situations where you may not be able to maintain social distancing. Keep a mask with you, so that if you get into one of those situations, you have some added protection. When attending a big event or travelling on public transport we strongly recommend you wear a mask especially when entering, exiting or moving through areas where lots of people are gathered.

How to wear a mask 

  1. Clean your hands with soap and water or alcohol-based hand rub (made up of over 60% alcohol or 70% isopropanol) before you put on your mask.

  2. Hold the mask by its tapes or loops, then tie the mask around your head or put the loops around your ears.

  3. Make sure the mask completely covers your mouth and nose, and that there are no gaps between your face and the mask. If you are using a surgical mask, press the nose piece around your nose.

If you are using a mask with ear loops, you can use a plastic clip or tie to join the ends together at the back of your head to make sure it fits securely on your face.

Make sure that your mask does not have holes or a valve, as if you have COVID-19, you can breathe out the virus.

Do not touch your eyes, nose, or mouth or the front of the mask while wearing it.

If the mask gets soiled or damp, replace it with a new one.

Dispose of a single-use mask correctly

When disposing of a mask, put it in a sealable bag to ensure the used mask won’t be touched by others. Then put the sealed bag in the bin.

Always clean your hands immediately after removing your mask and putting it in the bin.

Recommended types of face masks or other face coverings

The best face mask is a single-use surgical mask – you can purchase these at pharmacies. If you are unable to get a surgical mask, any paper or cloth masks are fine to use. The most effective cloth masks are made up of at least 3 layers.

Make your own cloth mask

You can make your own cloth mask. Use the Australian Government’s helpful resource (PDF) if you want to know the best way to make a face mask.

Washing a reusable cloth face mask

Cloth masks should be washed after every use.

They can be washed in the washing machine with other clothes, or hand washed using soap and the warmest appropriate water setting for the cloth. Dry the cloth mask in the clothes dryer or in fresh air before you re-use it.

Clean your hands with soap and water or alcohol-based hand rub (made up of over 60% alcohol or 70% isopropanol) after handling used face masks.

Disability and Wearing Face Masks - COVID-19

How often to change your face mask

You cannot re-use surgical masks.

You can wash and re-use cloth masks. It is a good idea to have at least two, so you will always have a clean one available.

On a single trip away from home, there might be times when you can’t stay 1.5 metres away from other people and wear a mask, and times when you can maintain the distance and don’t need to wear a mask. For instance, you might take crowded public transport to and from work, but at work be able to maintain appropriate distancing.

Don’t re-use the same mask to go home that you used on the trip to work. Throw used surgical masks in the bin or store used cloth masks in a plastic bag until you can wash them.

Re-using a cloth mask without washing it is risky because it can become contaminated or may not be as effective in protecting you. For each new situation put on a clean mask. Carry your clean masks in a plastic or paper bag to keep them clean.

Home confinement and movement

You can leave your home for any purpose. You can travel anywhere in Australia. Other states and territories may have restrictions in place that prevent you from travelling to them so keep checking for the most up-to-date information.


  • Gatherings: Up to 20 people in homes and public spaces. This number includes those who live with you.
  • Weddings: Up to 100 attendees. No restriction on dancing.
  • Funerals: Up to 100 attendees.

Businesses and venues

This includes places of worship, conventions centres, etc. There are no restrictions on businesses opening under a COVID Safe Plan.

For full details go to Easing of Brisbane restrictions 


Indoor and outdoor events and sessions within events must comply with a COVID Safe Event Checklist. 

For full details go to the Events section of Easing of Brisbane restrictions 

Visitors to aged care, disability accommodation services and hospital

Restrictions remain in place for visitors to:

Aged care facilities

Disability accommodation services


Greater Brisbane lockdown to end from 6:00 pm Monday 11 January 2021, with some restrictions such as mask use to continue

Masks will need to be used up to 22 January 2021 in the areas of Brisbane, Ipswich, Logan City, Moreton Bay and Redlands.

Hotspot Alerts

Please check the list for all the places so you can stay safe.

Easy English Information

Queenslanders with Disability Network Resources

Access Easy English Resources

How To Stay Safe

To stop the spread of COVID-19:

  • Stay home if you are sick
  • If you have any COVID-19 symptoms, no matter how mild, get tested
  • Stay 1.5 metres away from other people—think two big steps
  • Wash your hands with soap and water, or hand sanitiser
  • Leave a location if it is crowded.

If you have any concerns about your health, contact your doctor or contact 13 HEALTH (13 43 25 84)

There are tips and guides on how to make a plan for your own individual needs and situation during COVID-19 here


If you have any of these symptoms you should get tested.

  • fever (37.5 ° or higher)
  • cough
  • sore/scratchy throat
  • shortness of breath
  • loss of smell or
  • loss of taste.

You can get tested at your Doctor. Before your appointment, please call ahead and tell them about your symptoms so they can prepare for your visit.

You can get tested at a fever clinic. Fever clinics are specialist clinics managed by Hospital and Health Services that assess people who may be infected with COVID-19.

Find your nearest fever clinic here.


Minister for the National Disability Insurance Scheme, Stuart Robert, has confirmed NDIS participants in declared hotspot local government areas have access to a range of temporary measures to ensure they can receive their disability-related supports, in line with public health advice. 

Certain restrictions continue to apply under the following directions:

When there are listed restricted Local Government Areas (LGAs), increased restrictions apply.

More information - call the contact centre open Monday to Friday 8 am to 8 pm (local time). Phone 1800 800 110 and press number 5 or visit the NDIS website

Disability Accommodation Services

What’s changed from 1 am AEST 4 January 2021

  • Due to the recent COVID-19 cluster in Victoria, persons that have been in Victoria on or after 21 December 2020 are not allowed to enter a disability accommodation service unless 14 days have passed since the person was in Victoria.
  • Employees, contractors, students, volunteers and support persons who have been in Victoria on or after 21 December 2020 may enter a disability accommodation service facility if the individual obtains a negative COVID-19 test in Queensland after returning from Victoria. The person may be requested to provide evidence of the negative COVID-19 test when entering the facility.


Any person may enter a disability accommodation service, including to visit a resident.

However, you should not enter a disability accommodation service if you have:

  • returned from overseas in the last 14 days (excluding safe travel zone countries)
  • had contact with a person with COVID-19 in the last 14 days
  • visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
  • been tested for COVID-19 and are waiting for the result (except for tests due to surveillance testing obligations)
  • COVID-19 symptoms of fever (37.5 degrees or more), cough, breathing difficulties, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue
  • been in Victoria on or after 21 December 2020, unless 14 days have passed since the person was in Victoria.

Note: Employees, contractors, students, volunteers and support persons may enter if they have obtained a negative COVID-19 test in Queensland since their return from Victoria. The operator of the facility may request the person to provide evidence of the test.

You may enter a disability accommodation service if you do not fit into any of the above categories.

Visitors should:

  • wash your hands before entering and leaving the facility
  • stay 1.5 metres away from residents where possible
  • stay away from these services when unwell
  • follow requests from the accommodation service to help keep staff and residents safe.

For full details read the Disability Accommodation Services Direction (No. 8).

Caring for people with a disability who have COVID-19

This checklist is a handy resource about how to care for people with disability with COVID19.

COVID-19 Health Professionals Disability Advisory Service provides specialised advice to health professionals responsible for the medical care of people with disability diagnosed with COVID-19 or experiencing symptoms. Health professionals can call from 8 am to 9 pm (AEST) Monday to Friday. This service is available until 17 November 2020.

Queensland Government COVID Plan

Policy and action plan (PDF)

The Queensland Health COVID-19 Policy and Action Plan for Queenslanders with disability (the Policy and Action Plan) outlines the mainstream health COVID‐19 response to support Queenslanders with disability.

It aims to ensure that the COVID‐19 health response meets the specific needs of people with disability and minimises the risks to people with disability as a result of any unintended consequences of changes to public health messaging and changes in service delivery.

More Information

Is there something else you would like to know? Ask us! Call Disability Information Helpline - 1800 643 787

COVID-19 Disability Information
Easy English Coronavirus COVID-19 Resources


IDEAS COVID Directory listings

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