COVID-19 test tube with swabs

Anyone with cold or flu symptoms need to get tested for COVID-19. For some people with disability, this is easier said than done. Here's what we know on the use of home, call-to-test or self-testing kits. 

People with disability are more likely to be "transport disadvantaged". They may not have access to a private vehicle or may not be able to leave their home due to mobility issues. This can make getting tested for COVID-19 tricky because when getting tested, you are required to completely self-isolate until your results come back. This means not accessing community spaces including public transport. Some group care facilities have had mobile testing units sent to test on-site, here we explain home testing.

Read more on testing for people with a disability.

What are the symptoms?

Basically, any cold or flu symptoms could be related to COVID-19. The most common symptoms are: 

  • fever
  • dry cough
  • tiredness

If you need help identifying these symptoms, try the HealthDirect Coronvirus COVID-19 Symptom Checker or call 1800 022 222 24 hours a day. 

Can I get a home testing kit or tested at home?

It depends. At the moment, they are only available in some metropolitan areas, which we share below. Please note that we are updating this information as things change, and at the moment they are changing all the time, so do check back. 



If you are unable to leave your home and require a test, you can call the Victorian Coronavirus Hotline on 1800 675 398 and select option 9. The operator will help you work out if you are eligible for the Call-To-Test service and if you are, take you through the steps to organise it.

The Call-to-Test service is for people who have COVID-19 symptoms and meet the following criteria:

  • people with an injury, chronic health issue, or frailty affecting mobility
  • people with moderate to severe physical or psychosocial disability
  • people with moderate to severe mental health or behavioural issues not otherwise classified as a psychosocial disability
  • carers for a person with moderate to severe disability

People without symptoms may also be able to get it if DHHS has directed them to be tested.
You will need a General Practitioner (GP) referral for a coronavirus (COVID-19) test to access the service unless you have been directed by DHHS to get a test, as well as demonstrate you are not able to access existing testing sites through family or community supports. The operator on the phone will support you through the process.

Easy English


If you have been waiting for your results for more than 3 days, call the dedicated Coronavirus Test Results Hotline on 1800 573 222 from Monday to Friday between 8.00 am and 6.00 pm.

Regardless of whether your symptoms persist, you must remain in self-isolation at home until you find out your test result.


Histopath is working with COVID Test Sydney to deliver and collect home testing kits in the greater Sydney metropolitan area and may be able to help with home tests in the Sydney region.

Go to covidtestsydney.com.au or histopath.com.au for more information.


For chronically ill Newcastle and surrounding residents, or those without access to vehicles, you will require a GP referral to 4cyte pathology. The referral must state that "Home Visit required" 4cyte can then contact you for a weekday home visit time.


From Health Protection NSW

If you are unable to go to a testing clinic

If you need a COVID-19 test and can't go to a testing clinic, contact your GP to discuss if they can arrange home testing.

If your GP is unable to arrange COVID-19 home testing, your local health district may be able to assist you. This service may be limited to people who cannot leave their home due to disability, injury, chronic health issues, or frailty affecting mobility.

For further information contact your local health district

Contact numbers for home testing

Local health districtContact number
Central Coast 1300 725 565
Far West (08) 8080 1329
Hunter New England 1300 066 055
Illawarra Shoalhaven 1300 792 755 (option 2 on prompt system)
Mid North Coast 1300 001 956
Murrumbidgee 1800 654 324
Nepean Blue Mountains (02) 4734 2826
Northern NSW (02) 6629 4157
Northern Sydney 0438 613 273
South Eastern Sydney (02) 9382 8333
South Western Sydney (02) 9794 0855
Southern NSW 1800 318 248
Western NSW 1300 066 055
Western Sydney 1800 84 34 34



SA Pathology is providing a metro based Adelaide Domiciliary Service which is staffed by nurses for the collection of potential COVID-19 specimens within a persons’ home.

Home testing supports GPs who may not be able to perform the test in their own clinic.

For more information visit SA Health COVID-19 Response: Home testing

Other States and Territories

IDEAS is not currently aware of options for home testing in other places. If you would like us to find out more for you please call the Disability Information Helpline (now Disability Gateway) on 1800 643 787.

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