Accessibility Tools

There is a lot of information being shared about Coronavirus (COVID-19). IDEAS has put together this information for people with a disability about COVID-19. If you want to know more, start here.


Disability Gateway (COVID-19 Disability Information Helpline) – 1800 643 787

This helpline has been set up to help people with a disability with COVID-19 issues.
It is open Monday to Friday from 8 am to 8 pm.

For more info, go to Disability Information Helpline

National Coronavirus Helpline – 1800 020 080

Open 24 hours a day, 7 days a week. More info here National Coronavirus Helpline

What is on this page?

There is a lot of helpful information. You can click on one of the links below go to that topic. Or, you can scroll down to look through them all.

Easy English
State Information
COVID-19 Testing
Staying At Home Tips
About COVID-19
Service Providers

Easy English

Easy English Coronavirus COVID-19 Resources

State Information

Government Restrictions links to all states and territories latest COVID-19 information.

South Australia

Live in SA - What you need to know 


Live in Vic? Current COVID rules 

New South Wales

Live in NSW? Need to Know COVID-19 Info
NSW and QR Codes


Queensland Border Restrictions 
Check-In QLD App

Western Australia

Perth and WA Border restrictions


Tasmanian Government Public Health
Disability information


COVID-19 Tests

COVID-19 testing for people with disability
What we know about COVID-19 home testing
Intellectual Disability and COVID-19 

Face Masks

Disability and wearing face masks 
Special conditions for not wearing a face mask 

Handwashing and Hygiene

Handwashing, sensory processing and COVID-19
Hand hygiene for wheelchair users

Getting Help and Staying Healthy

Should I get the flu shot?   
Look after your mental health  
Getting medication during the COVID-19 crisis
COVID-19 and caring for people with dementia
Coronavirus Prevention - Why we stay at home 
Health Passports, Hospital Companion Documents
How to maintain healthy habits during COVID-19 with food and exercise
Bullying, Abuse, Domestic and Family Violence, how and where to get help and support 
National Crisis Numbers

Staying at Home

The New Armchair Travellers
Staying Connected in Isolation
Tips to get you through Isolation
Online meetings and supporting inclusive practices 
Catch ups for people with disability in COVID-19
School from home - making it work for kids with disability
Tips on working from home for people with disability
Grocery shopping during the COVID-19 pandemic 
Getting medication during the COVID-19 crisis 
Tips to balance working from home
Sending some hope


COVID Money Matters
Getting medication during the COVID-19 crisis

About COVID-19

What is COVID-19? 
COVID-19 Apps
The COVIDSafe app 
COVID-19 Info in Community Languages 
Easy English COVID-19 Resources 
What do COVID-19 rule changes mean for people with a disability? 
COVID-19 Factsheets supporting people with a disability 
Keeping Your Mob Safe - Aboriginal and Torres Strait Islander COVID-19 Resources

Service Providers

COVID-19 Information for disability support, aged care and home care providers

Choosing an Online Service Provider

Coronavirus Supports for NDIS registered providers 

Other information

Children with Disability and the Return to School

Public Transport in the age of COVID-19

Can good things come from the COVID-19 crisis? 

3 ways to make your online content more inclusive 

COVID safe travel tips 

Living in strange times - COVID-19 


If you things have changed for you because of COVID-19, you will be able to get help. There are special teams of staff who can answer your questions on the phone.
Call 1800 800 110 then press 5. Monday to Friday from 8 am to 8 pm (local time). There is also information on the NDIS website that shares some changes about funding, rules and buying PPE.

Contact Us

Search our COVID-19 Directory for more contacts. If there is something else you need, please get in touch. We are happy to help you find it.

TranslationNeed an Interpreter? Call 131 450 RelayNeed to use the National Relay Service? 

Voice Relay number  1300 555 727 

TTY number  133 677

SMS relay number  0423 677 767

IDEAS does information so you can do life.