There is a lot of information being shared about Coronavirus (COVID-19).

We have listed key info in this blog to make it easy for you to find.

IDEAS keeps this up to date. If you need any other info call us and we will get it for you.  

If you need to speak to someone, call  IDEAS on 1800 0290 904.

Open Monday to Friday from 8 am to 8 pm. We are here to help.

COVID-19 Disability Information Helpline – 1800 643 787

Open Monday to Friday 8 am to 8 pm and
Saturday and Sunday from 9 am to 7 pm.
IDEAS Info Officers are part of the team answering your calls.

Want to know more? Read more about the Disability Information Helpline here. 

National Coronavirus Helpline – 1800 020 080 

Open 24 hours a day, 7 days a week.

Want to know more? Read more about the National Coronavirus Helpline here. 

Important information

We have listed helpful information links for easy access

COVID-19 Info

What is Coronavirus?
Government Restrictions
Covid-19 Apps
Need to get coronavirus (COVID-19) resources in your language?
Easy English COVID-19 resources
Grocery shopping during the COVID-19 pandemic 
Getting medication during the COVID-19 crisis
Live in Victoria? You need this COVID-19 Info
Melbourne and Victoria #COVID19 Rules


Centrelink and Covid-19
  1. JobKeeper Payment
  2. JobSeeker Payment
  3. Economic Support Payment
Shopping safely online
Childcare Subsidy Changes
Mutual Obligations explained
Robodebt rollback
Should I get the flu-shot?
Look after your mental health 
Bullying, Abuse, Domestic and Family Violence, how and where to get help and support 
How to maintain healthy habits during COVID-19 with food and exercise
Coronavirus Prevention - Why we stay at home 
Hand hygiene for wheelchair users
COVID-19 testing for people with disability
Handwashing, sensory processing and COVID-19
The New Armchair Travellers
COVID-19 and saliva testing

Staying at Home

School from home - making it work for kids with disability

Staying Connected in Isolation
Tips on working from home for people with disability
Choosing an Online Service provider
How Service Providers are doing things differently
COVID-19 why we stay home
Tips to get you through Isolation


Coronavirus Supports for NDIS registered providers
Returning to School after COVID-19
Inclusive School Holiday Activites Winter 2020
Can good things come from the COVID-19 crisis?
3 ways to make your online content more inclusive
Frequently asked questions

NDIS Coronavirus hotline – 1800 800 110 then press 5

There are special teams of staff who can answer your questions.

Press 5 after calling the NDIS number.

Monday to Friday from 8 am to 8 pm (local time).

Visit the website

Government Information

Federal Health Department 
Visit the website

NDIS Quality and Safeguards Commission

Phone: 1800 035 544
Visit website


Phone: 13 24 68
Visit website

More contacts

Search our COVID-19 Directory for more key contacts. 

If there is something else you need, please get in touch.

We are happy to help you find it.

Free Call: 1800 029 904 
Text: 0458 296 602 

IDEAS does information so you can do life.