Accessibility Tools

An image of a mobile phone being held over a QR code.

The Check In Qld app is a contactless, free, secure and convenient way for customers to sign into a Queensland business.

Venues must offer OTHER electronic records of check-in for patrons who may not have access to technology.

From Friday 19 November, you can add your COVID-19 digital certificate to your Check In Qld app, allowing you to check in and provide your proof of vaccination at the same time.

From 17 December, you will need to carry proof of your vaccination status with you and be prepared to display this upon request when entering businesses and locations that are restricted to fully vaccinated customers.

Don’t forget to update your version of the app to be able to add your digital certificate.

How to use the app

With a compatible phone or tablet device and internet connection switched on:

  • Download the Check-In Qld app from Google Play Store or the Apple App Store.
  • The first time you use the app register your contact details, which are stored securely. You will not need to enter them for future check-ins.
  • At participating venues, open the Check-In Qld app, select ‘Check-In Now’ and hover the smartphone over the displayed Check-In Qld QR code at the venue.
  • You can add dependents.
  • QR Codes will not work without a phone or mobile device, or if there is no internet, Wi-Fi or mobile data connection. 

Alternate Check-In options

Venues will need to offer another electronic method to record contact details for those customers not wanting to use the Check-In Qld app, for example, online fillable forms, online booking systems, a digital spreadsheet and paper-based options.

If you would like to learn more about QR codes, what they are and how they work, see our article NSW and QR codes.

If you have difficulties downloading or using the app, provide staff with your full name and contact details. They will check-in for you.

Information sourced from Check-In Qld app

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