Making Complaints - NDIS Rights

There are many different types of complaints you can make under the NDIS. You can complain about decisions the Agency makes about your eligibility and your support. You can complain about how you are treated by the Agency. Some of these complaints are referred to by other terms, such as ‘review of decisions’. There are different processes to follow, depending on who and what you are complaining about. An advocate can help you choose the right type of complaint to make, and to prepare for it as well as possible.

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