About this site

The IDEAS site is your easy find tool to get anything to support your life choices.


The IDEAS site will give you good and accurate information to help you see, hear, understand or get around. IDEAS checks the data on this site.


Diamond Shapes are your friend.


About Start Search The Big Diamond Button is your start. Go there and CLICK
Choose the Diamond you now want information Choose the Diamond you now want information from. Go there and CLICK

You will see that on every page a RED Services and Supports line comes up.

If you click there this will enable you to search live on our databases for those services in your area.

When looking for services and supports you must enter the town, suburb or postcode you want to find out about.

Each topic has its own set of information diamonds.

They are:
  • Services and Supports,
  • Books, Facts,
  • Videos,
  • Podcasts,
  • Your stories,


If you can't find what you want or it is all too much. You can:

Try live chat from the home page


Phone us FREE on 1800 029 904 Mon-Friday 9:00-5:00

E-mail you enquiry on info@ideas.org.au

FREE Text your enquiry on 0458 296 602

On this website you can change the text size, contrast and turn on Read speaker on the Front Page.

If you don't speak English you can still contact us. To do this you need to telephone the Translating and Interpreting Service (TIS) on 131450, say where you are from and what language you speak. If you can say that in English it is easier, but if you can't the interpreter will work it out. The interpreter and you together will then phone us at IDEAS on 02 69473377 between 9:00 am and 5:00p.m.

The interpreter and IDEAS will talk together with you on the same line. Like other professionals, interpreters must keep everything confidential. Interpreters are not allowed to tell anyone anything about you or your family, unless you say it is okay or unless a child is in danger.

There are many different support services that may be available to you, so it is very important that you keep asking:

Ph 1800 029 904
TIS symbol 131 450

Remember use the Red i diamond button in the center and go from there, but we are always happy to talk with you between 9:00 and 5:00 on Monday to Friday, by SMS or by e-mail to try and give you the best information.

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Services & Supports